Sales contacts for Product Information or Quotes
Inside Account Manager State and K-12
Daniel Perry
Phone: 770.865.6910
dperry@hp.com
Inside Account Manager Higher Education and Local Govt
Joe Trujillo
Phone: 505.415.7236
joseph.trujillo@hp.com
Customer Support
If your Inside Sales Rep is unavaialble these are general toll-free numbers: 1-888-202-4682 (State and Local); 800-888-3224 (K-12); 877-480-4433 (Higher Ed).
For Order Management Customer Service Representative (CSR); utilize one of the above toll-free numbers and select option 2, option 2 or email GASLED@hp.com
Should you choose to place this order outside of the Team Georgia Marketplace below are the ordering instructions
All Purchase Orders need to be made out to HP Inc. with the Ordering address referenced below.
The Purchase Order should include the Contract Number in the body of the Purchase Order. Please also be sure to include a copy of the quote or the part numbers(s), description and quoted price, your contact name, phone number and email address, the ship to location or drop ship locations, delivery date requirements and any other special delivery requirements or information and if applicable, the HP Authorized Reseller Agent name and/or authorization number for the HP Reseller Agent providing you with support.
Orders should be either Faxed to 800-825-2329, emailed to PSOrderProcessing@hp.com.
Ordering address
HP INC.
Attn: Public Sector Sales
3800 Quick Hill Road
Bldg 2, Suite 100
Austin, TX 78728
Ordering email box
PSorderprocessing@hp.com
If faxing an order into HP, please be sure to add your email address onto the body of the PO or the cover page of the fax. This should provide you with an order confirmation within 24-48 hours of receipt of the fax. If you do not receive the order confirmation with 48 hours this may indicate that there is an issue with your PO (for example: fax was not received, PO is not readable, etc.).
Order Tracking and Status or expedited delivery requests, returns, invoicing or billing questions or other questions regarding your order submission:
To reach HP Order Management Customer Service Representative (CSR), call one of the toll-free numbers above and following the prompts for Option 2 and then Option 2, or email PSOrderProcessing@hp.com.